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FAQ
Booking & Reservations
How do I make a reservation?
Do I need to pay in full when booking?
Can I modify my reservation after booking?
Cancellation & Refunds
What is the cancellation policy?
How long does it take to receive a refund?
Check-in & Stay
How does check-in work?
What time is check-in and check-out?
Are linens and towels provided?
Payments & Security
Which payment methods are accepted?
Is my payment secure?
Support
What if I have an issue during my stay?
How do I contact Alojamento Ideal?
Frequently Asked Questions | Alojamento Ideal
